Terms & Conditions

Terms and Conditions of Use

 These terms and conditions ("Terms and Conditions") apply to the use of this site Belquis.com hereinafter (the “Site”) and the purchase of goods through the Site; by accessing the Site, you confirm that you have read, understood and accept the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this Site.

 Conditions and warranties for using the Site

By using the Site and each time you make an order using the Site, you represent and warrant that: (a) all registration information you submit or have submitted is true and accurate; (b) you are eighteen (18) years of age or older has legal capacity to form a binding contract and (c) your use of the Site does not violate any applicable law or regulation.

We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice.

The Site may require registration or subscription; should you choose to register or subscribe for any such services or related features, and when purchasing items using the Site you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorized access to your account. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

We reserve the right to refuse access to the Site, terminate accounts, remove or edit content, or cancel orders at our discretion.

During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

We reserve the right to change these Terms and Conditions of Use Agreement at any time. You are responsible for regularly reviewing these terms and conditions for any changes. Such modifications, amendments or deletions shall be effective immediately upon posting on the Site without notice to you. Continued use of the Site following any such changes will be interpreted as acceptance to such changes.

Purchase Orders

By Placing an order to purchase items using the Site, you are sending  us an offer to purchase such products and representing that you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own. We will confirm receipt of your order by sending you a notice via email confirming the order and the receipt of your payment; this is the point at which we accept your order and the contract is formed.

We have made all efforts to display the specifications, colors and descriptions of the items that are presented throughout the Site as accurately as possible. However, we may vary the specifications, colors, descriptions and quantities of the items displayed on our Site from time to time without prior notice.

 Intellectual Property Rights

All intellectual property rights, whether registered or unregistered, in the Site, including information content on the Site and all the website design, trademarks and products designs,  software and all software compilations, underlying source code and software shall remain our property. All rights are reserved.

Return Policy:

  • You are eligible to return your product within 3 days from delivery date, however this will be subject to 25% re-stocking fee from the price paid for the goods.
  • Please inform us through our contact email within the 3 days period first, in order to allow us to arrange for collection.
  • Refunds will be made as per the mode of payment you selected during your purchase after deducting the re-stocking fee. Delivery and shipping fees will not be refunded.
  • The Products returned must be unused, unworn and undamaged and returned in their original packaging.
  • If the product was damaged, we will bear the cost of collection and shipping and there will be no re-stocking fee. You are requested to check the products and inform us within 3 days if the products are damaged otherwise the product will be deemed to have been received in a good condition.


Privacy Policy

We will only discloses your information to our employees and contractors that need to know that information in order to process it on our behalf or to provide services available at our website or as required by law. We will also use your supplied contact details to contact you regarding your transaction or related to our offers – you can choose not to receive any emails related to our offers.  

Credit/debit cards’ details or information will NOT be stored, sold, shared, rented or leased to any third parties.

Delivery Policy

  • Orders made before 1.00pm on a working day will be processed on the same day, orders made after 1.00pm or on a Friday or Saturday will be processed on the next working day.  
  • Delivery period will depend on your location; you are responsible for any delays or charges attributed to the customs authorities in the country of delivery except for the United Arab Emirates. Shipments with values subject to customs duties will go through the normal clearance process, where consignee at destination will be required to provide certain documents depending on country requirements.
  • Each customer will be contacted by our shipping suppliers 3 times in 3 consecutive working days to verify the address and agree on delivery time. If customer was not available to receive the goods after the 3 attempts, the goods will be deemed returned by the customer and shall be subject to the return policy above.
  • We currently deliver to the following countries: Australia, Bahrain, Belgium, Canada, Egypt, Finland, France, Germany, Greece, Hungary, Italy, Jordan, Kuwait, Lebanon, Netherlands, New Zealand, Norway, Oman, Palestine, Portugal, Qatar, Saudi Arabia, Spain, Sweden, Switzerland, United Arab Emirates (UAE), United kingdom, United States.
  • Non delivery areas in the UAE:
    • Non Delivery Areas in Abu Dhabi vicinity:
      • Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, JabelDhana, Journya Four, Liwa, MadinatZayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot,SirBaniyas,Guwaifath,DasIsland,Musaffah-ICAD City 2,
      • Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,
      • Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones and defence areas.
      • As an alternative arrangement, these shipments can be held at the Aramex Abu Dhabi office for the consignee’s collection between 0730-1930 hrs.
      • Non delivery areas in Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity:
        • Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) , Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential area (Dhaid).
    • Belquis.com will NOT deal or provide any services or products to any of OFAC sanctions countries, such as Afghanistan, Iran, North Korea, Somali, Sudan, Syria, etc….”


Method of Payment

Payment shall be made by credit card; credit cards accepted are Visa and Master Card. All payments shall be made in the United States of America Dollar.

 Limitation of Liability

We will not be responsible to you or any third party for any loss or damage which does not result directly from our actions or the actions of our sub-contractors or agents, is consequential or was not reasonably foreseeable to both of you and us when we have accepted your order. In all cases, our liability to you under these Terms and Conditions of Use, contract, tort or otherwiseshall be limited to the total price charged for the products purchased under each respective order.

To the extent legally permitted under the applicable laws, you agree and acknowledge that (a) the products are provided “as is” and “as available” and that there are no warranties for the products or services whether express or implied, including without limitation the warranties or conditions of merchantability, fitness for a particular purpose, compatibility, quality, security, accuracy or non-infringement.

You expressly understand and agree that Belquis and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits and loss of revenue resulting from use of the Site, content or any products or services purchased.

Governing Law and Dispute Resolution

These Terms and Conditions shall be interpreted and governed by the laws in force in the United Arab Emirates. Any claim or dispute arising out of or relating to these Terms and Conditions or any order placed through the Site will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Dubai, UAE in English and governed by Dubai law pursuant to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Dubai and is independent of either party. Notwithstanding the foregoing, we reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

Updated 11/4/2014